If you're interested in using a digital payment platform for your business, it's important to understand how they work and how to use them safely.
Here are some steps to follow when setting up and using a digital payment platform for your business:
Find the Right Match
Making the decision to partner with a digital payment network can have major implications for your business.
- Find a Partner: with the advent of powerful e-commerce platforms, there are many different digital payment networks to choose from. Before you partner up with a digital payment platform, it's important to ask questions about the privacy and security features of each platform. Most of these digital networks have AI chatbots to answer basic questions, but it can be helpful to contact a customer service or sales rep to ask specific questions about how the safety and privacy settings will work for your needs.
Customize Your Network
Even after you partner with a digital platform network, you should spend some extra time customizing how it works for your business and customers.
- Extra Protections: it's important to take steps to protect your digital payment platform from online scams and cyberattacks. For instance, you can work with your digital payment platform provider to prompt users to create strong and unique passwords and/or enable two-factor authentication. Although both of these steps can cause frustration for your customers, you can incorporate AI or customer service chats to help customers navigate these extra steps. The best digital payment networks will also prompt you to take the same steps when accessing your digital payment network. This will mean that your employees will need similar safety and privacy protocols when creating passwords and accessing your digital payment platform.
Once your digital payment platform is handling transactions for your business, you will need to keep watch for cyberattacks and unauthorized access to customer information.
- Real-Time Alerts: attacks on your digital payment network can happen quickly. Using mechanisms to identify, alert, and temporarily pause suspicious activity on your digital payment platform can prevent serious cyberattacks. The best digital payment platforms can show you how to use these features on your website. They can also offset the cost of having to monitor your digital payment network by employing powerful software and AI tools to detect and address potentially dangerous transactions as they happen.
Reach out to a digital payment platform provider for more information.Share